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When you have drivers out on the road, the
last thing you need to worry about is adding stress to your drivers' miles in
the event something goes wrong. Whether you're an owner/operator or a fleet
manager, Freightliner's comprehensive suite of driver and vehicle support
products begins and ends with the Freightliner word - the most powerful
warranty in the industry.
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| Parts Warranty
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Daimler Trucks North America LLC provides limited warranty
protection for aftermarket parts sold directly through Freightliner dealers.
Coverage is for defective material and/or workmanship for 12 months. For
explanations of warranty coverage, contact your
local dealer.
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| Vehicle Warranty
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Daimler Trucks North America LLC provides powerful, confidence-building
warranty protection for all its vehicles, backed by exceptional customer
service. Anyone who purchases a new vehicle is entitled to warrantied
protection, as well as peace of mind that any questions will be answered
promptly and satisfactorily - and we strive to deliver this for every truck,
everyday. Every new Freightliner vehicle is provided with a limited warranty
that covers defects in material and/or workmanship which will be repaired free
of charge within the warranty period. For warranty claims or for a detailed
explanation of warranty coverage, please contact your
local dealer. For emergency issues, call the Customer Assistance Center
at 1-800-FTL-HELP 24-hours a day/7 days a week.
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Our goal is simple: Keep you safe, happy and comfortable
-- and your Freightliner truck on the road.
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| Recalls
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Questions concerning Recall Campaigns on any of our
products? Please call 1-800-547-0712 between the hours of 7:00 am - 4:00 pm
Pacific Time, or the Customer Assistance Center at 1-800-FTL-HELP for
Freightliner and Freightliner Customer Chassis products.
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| Customer Protection Plans
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Sometimes it happens: Your trucks break down. Guaranteed
it will never, ever happen at a good time. It is especially stressful if it
happens after the factory warranty has expired. Your immediate worry: What is
this going to set me back?
Well, we don't want you to worry. That's why we've developed dependable,
flexible and thorough Customer Protection Plans for Freightliner trucks.
Whether you own a heavy-duty or medium-duty truck, you can extend your warranty
protection for time and mileage above and beyond the basic factory warranty
period.
We offer complete basic vehicle (excluding the engine, transmission, axles and
cab, all of which have their own warranties) coverage and selected component
option packages. We can also help you keep your operating costs down with
coverage on these specific systems: heater and air conditioning; starter and
alternator; cooling; front and rear suspension; and steering. Or, if you like,
you can mix and match any or all of the selected components.
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